Theft is a problem that plagues everyone in the retail industry. From children making off with a candy bar to experienced pros who make a living stealing merchandise, as a store owner it is imperative that you take precautions to make sure your store and your merchandise are protected.
The 2016 National Retail Security Survey (NRSS), which was released by the National Retail Federation, reports that retailers say inventory shrinkage accounted for 1.38 percent of sales, or $45.2 billion.
By walking your sales floor on a consistent basis and making conversation with your customers; thieves will be more aware that you are watching. Also, simply asking if they need help and making your presence known, will cause thieves to be much less likely to take things they haven't purchased.
Other tips include:
- Keep small or easily stolen items near the checkout counter.
- Use glass display cases to secure valuable items.
- If your retail store has dressing rooms, keep a number system in place so that you know how many garments went into the dressing room. Simply hand the customer a number tag that corresponds with the number of garments they take into the room. Make sure the customer hands the tag back to you. Label your tags on the back so that they do not switch it out with a similar tag with a different number.
- Install security mirrors in the corners of your store so that you can see all areas of your store.
- Utilize an anti-theft door system with security tags for your merchandise.
- Hang simulated security cameras in visible places in your store to deter thieves.
- Post signs about your store's theft policy so there are no discrepancies if a theft would occur.
The key to successfully stopping theft in your store is to proactively take steps to keep crime down. Keep your eyes open, stay alert and vigilant, and call the authorities if you suspect someone is breaking the law.