WOW!!! That’s all I can say about what you’ve done for me! Today (Friday, July 15, 2016) I received the replacement for my Revolving Carded Jewelry Display - 55216. I’m very happy to report to you that it arrived safe & sound! Thank you for the candies as well! DEE-licious!!! I can’t believe what wonderful customer service your company provides as you just don’t see companies doing stuff like this anymore!
My husband is a general contractor and does work at many retail shops. He was equally impressed with what you guys have done for me and now has his head buried in your catalog as I type this to you. He believes he will be able to use your products as well in the future.
I have seven stores (I’m in 7 states). I wanted to tell you that I would be lost without you! You supply everything I could ever imagine at a great price and that's not even why I’m wasting my time writing you. I'm writing you because of your customer service. I have never seen IN ANY BUSINESS customer service as good as you guys. Your standards are so high it's sometimes unbelievable. I've had problems in the past like acrylic display arriving cracked or red density bags that had a bad run and ripped but you guys always took care of me. When I started working with store supply I only had 1 store I try hard to imitate your customer service and that's how I grew into 7 locations now and you have been with me all along from showcases to Slatwall to bags, signs, and price guns. I will never stop doing business with you!! I wish I could shake your hand. A happy customer!
I placed my order online and it was GREAT. The ease in which I was able to click on page numbers and select items was great. Unfortunately, I always enjoyed talking to your helpful operators and now it looks like I will be working online. So maybe I will have to invent problems with ordering to call in!"
I just wanted to let you know how much I enjoy using your company for our retail display needs. I can’t believe how quick your turn-around time is on an order and your customer service is TOP NOTCH. I run a company myself and I know how hard it is to find good people and you have just that. And last but not least is Shawnise Santillan. She told me she was going to get me tracking information ASAP and she did just that, ASAP. Keep up the good work.
Thank you for your EXCELLENTcustomer service. I ordered via telephone and was impressed with the representative that took my order. I sell on eBay and realize how much customers appreciate prompt shipping. Your product, shipping, packing, and notification were all just perfect. Thank you for the OUTSTANDING service, your catalog, and the package of candies. Hope to order from you again.
I received my order today. Thank you so much for the EXCELLENTcustomer service! I wish other companies were as good as yours.
I want to thank all of you so very much for making my first order go so smoothly. I will definitely order from your company again. Thank you to the gal that took my order as she made it PERSONALand as a customer that’s what I like. Thanks again.
I am so glad you all sent a catalog to the former business that was in my current location! These racks are great! The quality is superb. I am going to tell all my female clients about them. As someone who was in retail for many years, I just wanted to give you some POSITIVE FEEDBACKon quality service and products. Your company has both! Thank you so much.
WOW! Once again I have been treated so well from SSW. Rachel was super. She answered so cheerfully, was knowledgeable and thorough with her help, answered all my questions and quickly and efficiently accomplished my request. She deserves a great pat on the back. But amazingly, I’ve come to expect that kind of treatment here as your staff is always TOP NOTCH! Way to Go! Thanks!
So glad you’re back online. Your business has been a LIFE SAVERfor us. Being located in lower Alabama, we do not have the advantage of having a place to buy the supplies we need locally. Ordering by fax or phone is good but being able to order online is even better. Shipments in the past have always been on time, in order and no problems. Keep up the good work and thanks for helping out the small business folks that are still left.”
You guys are the best! I am so HAPPYwith your service. I may make a little place card with your company name on my grid display (like they do on fences). Thank you very much!
I had to write and comment on how pleased I am with my order. The prices were very competitive. The order was processed and shipped immediately and arrived on time in excellent condition. You even threw in a small package of candy as a ‘thank you.’ I will not hesitate to order from your company in the future and I will recommend your company to others. A big TWO THUMBS UPto Store Supply.
I just wanted to take the time to express how pleased I am with your service. I'm a small business owner and placed a small order with your company. I was pleasantly surprised with the phone call that I received letting me know that my order was on it's way and even more pleased when my order was received the next day! You have EARNED A CUSTOMERFOR LIFE and I will definitely refer you to other business owners along the way. I like that your company made me feel just as important as a larger company who placed a larger order. Thank you and keep up the great work!
I just wanted to let you know that doing business with you has always been a pleasure. I really don't know how many years I have been with you but I have been in business over 12 and probably ordered from you when I owned my first business in the early 90's. I have never had any problems whatsoever with this company. I have never had a rude or hard to deal with customer service rep. I have always received my ordered items as ordered and in a quick manner. I have used other supply companies and have had trouble with every other company.
As many orders as I have placed with you, it surprises me that I have never had a mix up that I can recall. I also would like to say that I appreciate that you have kept your PRICES LOW all these years. Your shipping rates are reasonable. I am a small business doing less than $100,000 in sales and I am the owner operator, so I do it all. It helps that I can keep costs down on the little things.
So, as said above I am just writing to thank your company for the A+ service I receive. Please share this with whomever you so desire.
I just wanted to take a minute and thank you for your GREAT CUSTOMER SERVICE. I order from you a few times a year and have always had a terrific experience with the folks who answer the phones.
"In preparation for a move to a bigger showroom, I ordered 15 pieces of glass. They arrived mid-week last week and not wanting to risk having them get broken before they were put up on the walls, I didn't open the cartons until last Friday evening. Upon opening the cartons, we discovered that four shelves in one of the boxes were completely shattered. I called Monday morning expecting to be told that someone from UPS would have to come inspect the damaged box and a claim would have to be filed. Much to my delight, the gentleman said he would send out another box of shelves for me . . . no claims, no hassle, no charge!! They arrived today in perfect condition!"
I deal with dozens of vendors each week in my industry and none comes close to offering the customer service that Store Supply Warehouse offers. Thanks so much for ALWAYS PUTTING YOUR CUSTOMERS FIRST. It is greatly appreciated.
Wow! I am pleased and impressed with your pricing, efficiency and expedience on my recent order. First, YOU HAD FAR AND AWAY THE LOWEST ITEM PRICEon the first page of my online search. Then, the order shipped the same day I placed it. I had figured on waiting a week for it, as it was ground shipping, but I had my order the very next day, and correctly filled. Bravo! It's great to do business with such a competent company. I will definitely keep you in mind for future needs, and recommend you to others. Thank you again.
Wow! Wow! Wow!!! Talk about great turn-around. I am impressed! I was hoping I might receive this order by the weekend, but you folks are amazing. I ordered on Sunday over a holiday weekend and it arrived Tuesday. FANTASTIC SERVICE, SUPER PRICES, WHAT MORE COULD I ASK. Thank you so much.
This is our first big order and we are extremely pleased with your company’s handling of the shipping problem, i.e., the broken display case that you are replacing this January. We are really beginning to wonder about the trucking company, it seems a high ratio of damage. However, we trust you folks are the “ones in the know” about these matters. We appreciate your CONTINUED ASSISTANCE AND FRIENDLY PROFESSIONALISM. The little bag of candy was a pleasant little surprise too.
I WISH EVERY ONLINE COMPANY WOULD FOLLOW IN YOUR FOOTSTEPS! The best service I have ever been given came from www.storesupply.com. I never have to wait for my orders, and they are always complete, exactly as described, and never damaged. I love Store Supply. If the big companies followed SS's business model, there would be no need for Store Fronts.
Items arrived...love your store. I have RECOMMENDED YOU TO LOTS OF PEOPLE!
Store Supply Warehouse is awesome! GREAT CUSTOMER SERVICE, QUICK DELIVERY, AWESOME PRODUCTS!!!!Thank you for being one of the few customer friendly stores out there!!!
It sure made the transaction nicer to get a thank you note from you. My order arrived in great shape. Thanks for doing a great job for me. I very much appreciate the care you took to do it. Your great prices really help those of us trying to make a business. I BOUGHT MORE BECAUSE OF THE FAIR & NON-GREEDY PRICES.
I just had to write that I AM ALWAYS THRILLED WITH MY PURCHASES. They get here in less than 48 hours usually. Everyone gets your web site from me. Thanks for great stuff and great service.
You guys are FANTASTIC and I'll know where I'll be shopping when I need anything in the future! Thank you!!!
WOW! I am very impressed with your FAST service. I ordered yesterday and it arrived at my doorstep today. First I thought the price had to be too good to be true.....and then the ease of ordering and the quick delivery!! I am delighted! Thank you from an internet shopper that knows good....sorry........EXCEPTIONALservice when I see it! My hats off to you! Pass the pat on the back around to everyone on your team! I'll certainly be shopping with you again.
I'm a new business person so dealing with vendors such as you is a new thing for me. I just have to let you know that your company is my favorite company to deal with. When I call your toll free number an actual person, not a computer, answers and has actual answers to my questions and uses the "YES" word with me a lot. I like that! The items I need arrive with no surprises in only two days. Your prices are very competitive and the quality has been excellent. I've already recommended you to other small business people I know and trust that we'll have a great long term relationship as our business grows with the help of businesses like yours. As is my practice in life, when ever appropriate I'd like to sincerely say THANK YOU from an SSW fan!
WOW THAT WAS FAST!Thank you for going above and beyond my expectations! I just got my order 2 days after I placed my order! I am spreading the word about how great you are! Thanks again!
Your Company is the most AMAZINGstore I have ever dealt with. I ordered and received my products, merchandise bags, in under 24 hours---How can this be possible---THANK YOU---Will order again!
I LOVEmy dress form, it really does something for my necklaces and I can work on the necklace on the dress form.
I ordered jewelry boxes yesterday. TODAY THEY ARE HERE! I'll most certainly continue business with you in the future. This is the FASTESTorder ever AND your prices were VERY competitive. Thank you for the GREAT SERVICE and I wish you many years of good business.