Store Supply Warehouse Company
History
Store Supply Warehouse, Inc. was
founded in 1994 by Mr. Harry Leschen and Mr. Robert Balk as a wholesaler of store
fixtures and supplies to small, independent retailers. The company has been engaged
in the business of selling retail store supplies and fixtures continuously since
its founding, and it has had no other lines of business. In May of 2005,
Store Supply Warehouse was purchased by Matt Wohlstadter, then its General Manager,
and Sage Capital, LLC.
About Store Supply Warehouse
Store Supply Warehouse stocks and
sells over 2,300 popular retail fixtures and store supplies, including but not limited
to:
- Retail Store Fixtures:
- Store Display Cases
- Shelving
- Slatwall
- Wire Grid
- Hardware including hooks, baskets,
pegs etc.
- Store Signage
- Merchandise Display Items
- Display racks
- Retail use hangers
- Store Mannequins and Clothing
Forms
- Jewelry Displayers
- Retail Use Consumable Items
- Tissue paper
- Ribbon
- Shopping bags
- Price Tags and Merchandise Labels
- Apparel and Gift Boxes
Store Supply Warehouse's retail use
products are marketed primarily through an 80-page catalog updated and distributed
three times a year – in the spring, summer and fall. Store Supply Warehouse
also maintains this website with a full listing of all retail supplies and products
including prices. Customers purchase products primarily via telephone orders placed
through an 800 number to the company’s call center however customers can also
place orders through the website.
The driving concept behind the retail
superstore's business is “Making it easy to buy. Do not place any barriers
between us and the customer.” To execute the concept we take the following
steps:
- Competitive Prices.
- All customer calls answered by
a “live” person. There are NO automated answering machines.
- There is no minimum order.
- All orders shipped the same day
when received by:
- 3:00 P.M. Eastern Standard Time
for the Harrisburg, PA facility
- 3:00 P.M. Eastern Standard Time for the Savannah, GA facility
- 3:00 P.M. Central Standard Time
for the St. Louis, MO facility
- 3:00 P.M. Central Standard Time for the Shreveport, LA facility
- 3:00 P.M. Pacific Standard Time
for the Reno, NV facility
- Liberal return policy (customer
pays freight).
- Returns processed the same day.
Credits issued immediately to minimize customer callbacks that interfere with order
processing and increase customer satisfaction.
- All items shown in catalog are
stocked. Fill rate 99%+.